Mum blasts Morrisons after girl helps man collapsed outside shop

A mum has hit out at Morrisons for its slow response at calling the emergency services when a man collapsed outside one of its stores.

A schoolgirl saw a man collapsed on the floor in one of the grocer’s branches, and rushed inside to tell a member of staff.

She went back outside to watch over the man while the paramedics arrived.

But after waiting ten minutes nobody had turned up, and the schoolgirl decided to call West Midlands Ambulance Service herself.

The mum told StokeonTrentLive: “My 15-year-old daughter went to Morrisons and on her way home she noticed a man lying unresponsive on the car park.

“She went back into the store and explained that she wasn’t comfortable leaving him there as she didn’t know if he was dead or alive. A member of staff told her to speak to a lady at the kiosk.

“She was told that they would send management out to check he was OK. She left the store and waited by the man. But after 10 minutes when nobody had shown up she decided to call an ambulance and waited with the man until they arrived. Luckily the man appeared to be OK when the paramedics were with him.

“I am absolutely disgusted that the store left a 15-year-old girl to deal with this situation. I am so angry that my daughter was left in this situation which could have had a completely different outcome.”

West Midlands Ambulance Service spokesman said: “We were called to reports of a medical emergency on the Morrisons car park and one ambulance attended the scene. We assessed one patient, a man, who was able to be discharged at the scene.”

Morrisons spokesman said: “We know the gentleman in question. We had helped him only earlier in the day by giving him a drink and helping him on his way.

“Colleagues in the store were struggling as our IT systems and phones had temporarily gone down. So we are grateful to the young woman for calling an ambulance.”