The City Star Flyer ride at Hull Fair was closed on Monday evening.
The ride- one of the tallest at Hull Fair – stopped working at around 8pm on Saturday night leaving 24 people on board stuck 200 feet in the air.
A fair goer at the event on Monday said: “The ride is completely closed.
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“The shutters are also up where you pay to go on it, so looks like it is going to be shut all night.”
Hull City Council said those on the ride on Saturday night were stuck for 12 minutes but others on the City Star Flyer told Hull Live it was anything from 20-30 minutes.
A boy aged seven was among 24 people to be rescued when the ride stopped mid-air at around 8pm and left the riders suspended in the air.
A Hull Fair goer has now claimed the City Star Flyer had broken down just hours before 24 people were stuck 200 feet in the air.
Sarah Lowther claims her mum and daughter, eight, got stuck on the ride at around 4.30pm on Saturday.
“There was only four people in total on the ride at the time . It went to the top and completely stopped.
“I saw the staff calling to each other and pointing at it. One went underneath the ride so I knew something was wrong.
I’m not sure how long they were stuck at the top for but staff got the ride down and the bars on the seats wouldn’t release so they sent the ride back up.
“It started to swing again then stopped at the top again! They were at the top for about five minutes for the second time and then they got them down and off.”
Sarah says her mum tried to keep her daughter calm by not revealing the ride had broken down.
She said: “To be honest my mum knew it had broken down and to keep my daughter calm and not to panic her she told her it does stop at the top to give you a view of the fair, so she stayed calm.
“She looked a little scared when they sent the ride up again because she had undone her seatbelt, which is separate to the safety bar that wouldn’t release, and my mum quickly did it back up for her as she wasn’t expecting to go up again.
“But we told her she got two goes for the price of one. I have told her now that it did break down and we didn’t want to scare her at the time.
“The staff didn’t say a thing to us and no police or stewards were there. The operator just went and got more staff. They then tested the ride empty and before putting more people on it.”
In relation to the later breakdown, a spokeswoman for the council said the ride was lowered as “quickly as possible”, said to have been within around 12 minutes, allowing members of the public to “disembark safely”.
The spokeswoman confirmed one young person was seen by the on-site first aid team, but said they did not require medical attention.
The ride was closed and, after a full safety inspection, re-opened and operated normally for the rest of the evening
“Following an incident on the City Star Flyer ride at around 8pm yesterday, Saturday, 9 October, the ride was lowered as quickly as possible, allowing members of the public to disembark safely,” the council spokeswoman said.
Watch: Hull Fair in full swing on Saturday
“One young person was seen by the on-site first aid team, but did not require medical attention.
“The ride was closed and after a full safety inspection re-opened and operated normally for the rest of the evening.
“The safety of visitors to Hull Fair is a top priority for both the council and the fairground operator.”
But those on the ride claimed they were up there for almost half an hour.
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Zara Tomlinson, 21, from west Hull, said: “We were on the ride for ages. We had no idea what was happening. I thought the ride was just going to drop.”
Miss Tomlinson also explained how she “almost blacked out” on another ride, which made her “even more nervous.”
Another passenger, James Goodwin, 22, from west Hull, said: “We were a bit nervous and we were a bit shaky when we came down. It’s cold up there and we were getting very chilly.”
Hull Live approached the operator for comment at the fair on Saturday night but he was unable to speak at the time.
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