Aldi issues apology after worker pesters man to move wrong car in viral video

A supermarket chain has apologised after a man was pestered by a worker to move a car which did not belong to him.

The man was visiting the Aldi store in Bridlington when he was approached in the shop about immediately moving a silver car.

According to eyewitnesses, he was pestered for over 15 minutes to move the vehicle.

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Part of the conversation, which followed into the supermarket car park, was caught on camera by another shopper as the bemused man had to emphasise he did not own the car, or have any idea who it belonged to.

The video of the exchange has attracted over 5,000 views on social media.

In the video, the man acts with disbelief as he confirms the silver car the woman wants to move is not the vehicle he drove in to the supermarket.

When subsequently asked by the member of staff who the silver car belongs to, the man can be heard stifling a bemused laugh and saying, “How should I know?!”

At the end of the video, he sets off to move his own car, having been told to do so by the member of staff.

An Aldi spokeswoman has apologised for the incident and said: “We apologise to the customer for any upset that may have been caused by this misunderstanding.”



The man was hectored by the Aldi employee in Bridlington to move the car from an HGV-designated area for over a quarter of an hour. But the car which had so irked the member of staff did not belong to him.
The man was hectored by the Aldi employee in Bridlington to move the car from an HGV-designated area for over a quarter of an hour. But the car which had so irked the member of staff did not belong to him.

Comments on the video were overwhelmingly supportive of the customer, who had been harangued about the wrong car.

That guy is a legend did so well , saw the funny side , deserves £100 Aldi voucher for the stupid staff rant,” said one.

Another said: “Wow he did well bless him, that would not have been my reaction.

“No need at all and even when she realised it wasn’t his car, she still insisted he should move his car, when clearly that wasn’t the car she wanted moving in the first place.



'That's not my car' - eventually, after emphasising both that it wasn't his car and he didn't know who it belonged to, the Aldi employee stopped asking him to move the silver car. However, as it turned out, the man's own car was also parked over an HGV-designated area and he promptly moved it when asked to by the employee.
‘That’s not my car’ – eventually, after emphasising both that it wasn’t his car and he didn’t know who it belonged to, the Aldi employee stopped asking him to move the silver car. However, as it turned out, the man’s own car was also parked over an HGV-designated area and he promptly moved it when asked to by the employee.

“Customer service course anyone?”

A third said: “like when your yelling at your fella and realise your wrong so just keep it going anyway.”

A fourth person said: “Hope she apologised for getting it wrong. Poor guy.”

Lauren Toft, who filmed the video said that the staff member did not apologise and “she just kept mouthing at him to move the car”.

The Aldi Bridlington store in St John’s Street, where the car parking incident took place, only opened for the first time on Thursday.

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